LaunchKey Privacy Policy
Effective Date: 6/15/2026
LaunchKey is the digital lead engagement, leasing, and communications platform operated by Salon Suite Properties and managed by Court Stone Management LLC for participating Salons by JC salon-suite locations.
LaunchKey respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how LaunchKey, Salon Suite Properties, Court Stone Management LLC, and their authorized representatives collect, use, store, protect, and disclose personal information when you use our website, online forms, pricing calculators, messaging services, or other platforms that link to this Privacy Policy.
Throughout this Privacy Policy, references to “LaunchKey,” “we,” “our,” or “us” refer collectively to LaunchKey, Salon Suite Properties, Court Stone Management LLC, and their authorized representatives operating participating Salons by JC locations, where applicable.
By using LaunchKey services or voluntarily submitting information through our website, you acknowledge the practices described in this Privacy Policy.
What Information We Collect
We may collect personal information that you voluntarily provide through our website, forms, calculators, communications, advertisements, or related services.
This information may include:
• First and last name
• Mobile telephone number
• Email address
• City, region, or preferred salon-suite location
• Professional type or beauty-service category
• Pricing preferences, budget information, calculator responses, or estimated rental fit
• Desired move timeframe
• Information included in messages or inquiries
• Website and device information, including browser type, device identifiers, IP address, pages visited, and interaction data
We may also receive information from advertising platforms, referral sources, integrated service providers, or participating Salons by JC locations when you voluntarily submit an inquiry through those channels.
How We Use Personal Information
We may use the information collected to:
• Respond to your inquiry
• Provide calculator results or related information
• Discuss salon-suite pricing, programs, and location fit
• Help identify salon-suite locations that may meet your needs
• Answer general questions
• Assist with scheduling, confirming, rescheduling, or preparing for a salon tour
• Send requested follow-up communications
• Improve our website, calculators, forms, services, and customer experience
• Analyze website usage, lead activity, and service performance
• Maintain records of communications and consent
• Prevent fraud, misuse, or security incidents
• Comply with applicable laws, carrier requirements, and regulatory obligations
We do not use your information for purposes materially different from those described in this Privacy Policy without appropriate notice or consent.
SMS Consent and Communications
Mobile Information and Non-Sharing
Mobile telephone numbers, SMS consent records, and related opt-in information will never be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may share mobile information only with trusted service providers that help operate our website, CRM, messaging platforms, scheduling systems, analytics tools, or other business services. These providers may use the information only to perform services on our behalf.
SMS consent is never transferred, sold, or shared for unrelated marketing purposes.
Types of SMS Communications
When you voluntarily consent to receive text messages, Salon Suite Properties may communicate with you through the LaunchKey platform regarding participating Salons by JC locations.
Messages may include:
• Confirmation that your form or calculator submission was received
• Information related to your calculator result
• Salon-suite pricing and location-fit discussions
• Answers to questions about salon-suite options
• Tour scheduling assistance
• Tour confirmations, reminders, and rescheduling messages
• Requested resources
• Limited follow-up related to your original inquiry
• Customer support responses
Example:
Hi [First Name], this is Aurora, the virtual leasing assistant for Salons by JC. We received your request through LaunchKey and would be happy to answer questions about pricing, salon-suite locations, or scheduling a tour. Reply STOP to opt out.
Message Frequency
Message frequency varies based on your inquiry, responses, and scheduling activity.
You may receive multiple conversational messages while discussing salon-suite options, coordinating a tour, or requesting additional information.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
We are not responsible for charges imposed by your mobile carrier.
How You Opt In
You may opt in by:
• Completing a LaunchKey contact form
• Completing a LaunchKey pricing calculator or salon-suite planning tool
• Requesting information through a LaunchKey advertisement
• Requesting or scheduling a salon tour
• Voluntarily providing your mobile number and checking an SMS consent checkbox
• Taking another affirmative action that clearly indicates your consent to receive conversational text messages regarding your inquiry
Where a checkbox is used, it is separate from the form submission and is never pre-selected.
Consent to receive SMS messages is not a condition of purchasing goods or services.
How You Opt Out
You may opt out at any time by replying:
STOP
Other supported opt-out keywords may include:
END
CANCEL
QUIT
UNSUBSCRIBE
After opting out, you will receive a confirmation message and will no longer receive non-essential SMS messages from that number unless you opt in again.
To resume messages, reply:
START
Help
For assistance, reply:
HELP
You may also contact us using the information listed below.
Email and Other Communications
When you provide an email address, we may send communications related to:
• Your inquiry
• Calculator results
• Salon-suite information
• Scheduling
• Requested resources
• Administrative or service-related notices
You may unsubscribe from promotional email communications using the unsubscribe link included in the message. Transactional or service-related communications may still be sent when necessary.
Cookies and Website Technologies
We may use cookies, pixels, analytics tools, and similar technologies to:
• Operate and secure the website
• Remember preferences
• Understand website usage
• Measure form and calculator performance
• Improve marketing and user experience
• Attribute inquiries to advertising or referral sources
You may adjust cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.
How Information May Be Shared
We may share information with trusted service providers that assist with:
• Website hosting
• Form processing
• CRM systems
• SMS and email delivery
• Scheduling
• Data storage
• Analytics
• Marketing attribution
• Security and fraud prevention
We may also share relevant inquiry information with Salon Suite Properties, Court Stone Management LLC, participating Salons by JC locations, franchise operators, community managers, leasing representatives, customer support personnel, or other authorized representatives responsible for responding to your inquiry, coordinating tours, providing requested pricing information, or assisting with leasing-related services.
Information is shared only as reasonably necessary to provide the services you request or operate the LaunchKey platform.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, safety, property, customers, or security.
Third-Party Websites and Services
Our website may link to third-party websites or services, including salon-suite operators, scheduling providers, mapping services, social media platforms, and business partners.
We are not responsible for the privacy practices or content of independent third-party websites. We encourage you to review the privacy policies of any external sites you visit.
Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
However, no website, internet transmission, messaging system, or electronic storage method can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as reasonably necessary to:
• Respond to inquiries
• Maintain communication records
• Support scheduling and leasing services
• Document consent and opt-out requests
• Analyze business performance
• Meet legal, regulatory, accounting, and security obligations
Information may be deleted, anonymized, or aggregated when no longer reasonably necessary.
Your Choices and Rights
Depending on applicable law, you may request to:
• Access personal information we maintain about you
• Correct inaccurate information
• Request deletion of certain information
• Withdraw consent
• Opt out of marketing communications
• Request information regarding how your data is used
We may need to verify your identity before fulfilling certain requests.
Children’s Privacy
Our services are intended for adults and business professionals.
We do not knowingly collect personal information from children under the age of 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective when posted unless otherwise stated.
Contact Us
LaunchKey
A digital lead engagement and leasing platform operated by
Salon Suite Properties
Managed by
Court Stone Management LLC
10700 Corporate Drive, Suite 106
Stafford, Texas 77477
Email:
corporate@courtstonemgmt.com
Phone:
281-707-5560
Website:
https://launchkey.salon
For SMS assistance, reply HELP.
To stop receiving SMS messages, reply STOP.